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SMART WELLNESS: DIGITAL LAUNDRY MANAGEMENT IN SPAS, HOTELS & VISITOR ACCOMMODATION
INDUSTRY: Hotels, wellness, etc.
The “Wellness & Spa Resort” offers its guests numerous wellness facilities and has a large thermal spa. To automate laundry management, laundry issue and return lockers with RFID locking systems were installed. Guests identify themselves with their RFID chip at the door of the dispensing cabinet and take out their desired laundry items, which are automatically charged to the guest account. Used laundry is returned by depositing it in the return cupboard. The locker system tracks the laundry and automatically debits the guest account. This enables the resort to improve management of its existing laundry stock.
MEETING THE CHALLENGES
- Installing smart laundry management systems for the sauna area and reception
- Lack of transparency about the whereabouts of towels
- Overview of laundry use
- Collection of usage data (who, when, how much)
- Optimization of processes in the laundry
SERVICE REQUIREMENTS
- Laundry cabinet system for contactless delivery and return of laundry with analysis function
BENEFITS
- More security through theft prevention
- Cost optimization through efficient laundry management
- Complete overview of laundry whereabouts
- More efficient planning thanks to an overview of laundry usage
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